Tuesday, September 15, 2009

YOU HAVE BEEN SERVED!


Welcome to your premier spot of who’s hot and who’s NOT! That’s Right! We are "serving" up REVIEWS of customer service! It’s about time we know! Right about now… customer service is vital and it's really what keeps people coming even though we are all tightening our budgets…


OUR job: to eat, get treats and peruse the DFW metropolis (Sometimes other places) and report back to you who ROCKED the customer service or who flopped miserably!


We crews, eat, shop and spy for YOU!  Bi-weekly we will report back to you who our “FAVS” are and who are our “FEWEYS”. We will tell the location and describe our server(s). You don’t know who we are. And you could never guess? We fade in and out, way under the radar.


Look, we all have bad days. But like I know in my job, we have to check the “tudes” at the door and come in with our “Lights, Camera, Action”! We having being in the customer service sector for almost 10 years, KNOW FIRST HAND how bad days have to take a back seat and we have to meet and great professionally/ consistantly!


My “FAVS” will be recognized! You don’t have to do much, just your job!  Your customers are your cash (plain and simple!) Don’t assume anything or think you know who we are? Treat EVERYONE like the #1 customer of the month!


We crews, eat, shop and spy for YOU! WE NEVER RATE FRIENDS OR FAMILY! Bi-weekly we will report back to you who our “FAVS” are and who are our “FEWEYS”!


WHAT WE ARE LOOKING FOR:

·       How quickly I am acknowledge (by my actual server)

·       Correctness of order

·       Attention to refills, napkins, condiments etc…

·       Over all politeness

·       Check backs (don’t just give me food and come back when its time to throw the bill at me)

·       AND LET ME KNOW IF YOU WANT ME TO NOTE SOMETHING ELSE!


So SUBSCRIBE AND TELL ALL YOUR PEOPLE! Keep on it customer service sector. We are NOT slaves, but we are vital! If you are doing well then you deserve props. If not then you might need to find another industry. Keep up the good work and “OTHERS”… We are coming: So get it together or get SERVED!


Catch me on twitter: Uarebeingserved